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This tab shows accessibility issues, indicating problems for older users, people with disabilities and those with accessibility needs.

WCAG2Section 508Key
ACriticalCriticalCritical Priority A - accessibility users will find it impossible to use some pages
AAVery Important   Very Important Priority AA - accessibility users will find it difficult to use some pages
PriorityURL / Description Line
View Pages  CriticalA reference has been made to a non-existent ID.WCAG2 A F17
The broken IDREF will prevent screen readers from identifying the target of this reference.
https://www.healthcare.gov/ 624
View Pages  CriticalAbsolute CSS positioning can make pages unreadable when style sheets are turned off.Section 508 1194.22 (d) WCAG2 A F1
Low vision users often switch off style sheets to make text easier to read. Absolute positioning can result in pages that display text out-of-order when style sheets are turned off.
https://www.healthcare.gov/all-topics 3421
https://www.healthcare.gov/families 1826
https://www.healthcare.gov/marketplace/individual 2786
https://www.healthcare.gov/small-businesses 1825
View Pages  CriticalDo not use META REFRESH with a non-zero timeout to automatically refresh the page, since it causes an unexpected interruption for screen reader users.WCAG2 A F40 Section 508 1194.22 (p)
If you cannot avoid using META REFRESH, change the refresh time to zero, since the redirect is instant and will not be perceived as a change of context.
https://www.healthcare.gov/marketplace/global/en_US/registration 58 67
View Pages  CriticalEach A tag must contain text or an IMG with an ALT tag.WCAG2 A F89
Add text to the link, or ALT text if the link contains an image. If there is no link text or the ALT tag is blank, screen readers have nothing to read, so read out the URL instead.
https://www.healthcare.gov/all-topics 281 2569
https://www.healthcare.gov/families 281 974
https://www.healthcare.gov/marketplace/individual 281 1934
https://www.healthcare.gov/small-businesses 281 973
This issue was found on another 1 pages. The evaluation version is limited to showing issues on 4 pages.   
View Pages  CriticalIFRAME tags must have alternative content.Section 508 1194.22 (a)
To cater for screen readers that don't support frames, place some text in the IFRAME tag. For example: <iframe src='file.htm'>Alternative content</iframe>
https://www.healthcare.gov/all-topics 99 596 599
https://www.healthcare.gov/families 99 615 618 682 685 ...
https://www.healthcare.gov/marketplace/individual 99 1564 1567 1629 1694 ...
https://www.healthcare.gov/small-businesses 99 610 613 677 680 ...
This issue was found on another 1 pages. The evaluation version is limited to showing issues on 4 pages.   
View Pages  CriticalThis page has duplicate IDs which cause problems in screen readers.WCAG2 A F77
Two or more tags on this page share the same ID. Change the ID so it is unique for each tag.
https://www.healthcare.gov/marketplace/individual 794
View Pages  CriticalThis page has links to a PDF file, but does not provide a link to download Acrobat Reader.Section 508 1194.22 (m)
You should include a link to download Acrobat Reader. When a web page requires that an applet, plug-in or other application be present on the client system to interpret page content, the page must provide a link to a plug-in or applet that complies with S1194.21(a) through (l).
https://www.healthcare.gov/marketplace/individual 591
View Pages  CriticalThis page has markup errors, causing screen readers to miss content.WCAG2 A F70
Fix the errors listed on the Standards tab of this report. Markup errors like missing end tags mean screen readers may skip important content.
https://www.healthcare.gov/ 91 127 267 284 1150 ...
https://www.healthcare.gov/families 265 282 736 1399 1872 ...
https://www.healthcare.gov/marketplace/individual 89 265 282 794 2359 ...
https://www.healthcare.gov/small-businesses 265 282 731 1398 1871 ...
This issue was found on another 1 pages. The evaluation version is limited to showing issues on 4 pages.   
View Pages  CriticalUse the LANG attribute to identify the language of the page.WCAG2 A 3.1.1
In HTML add a LANG attribute to the HTML tag, and in PDF set the language using Document Properties in Acrobat. This allows screen readers to pronounce words correctly.
https://www.healthcare.gov/marketplace/global/en_US/registration 6
View Pages  Very ImportantHeadings should not be empty.WCAG2 AA G130
Add text to the heading, or ALT text if the heading contains an image. Screen readers read out page headings, allowing users to quickly skip to a section, but some older screen readers do not ignore empty headings.
https://www.healthcare.gov/marketplace/global/en_US/registration 180
View Pages  Very ImportantUse relative rather than absolute units in CSS property values.WCAG2 AA 1.4.4
Absolute units are CM, MM, IN, PC and PT. When used with fonts PX is also considered an absolute unit, because it isn't relative the user's preferred font size. Low-vision users often use the "large fonts" mode of Windows, which makes each pixel larger than usual. This usually causes problems with pixel based layouts, which also perform badly on handheld and widescreen displays. Percentage values "stretch" according to screen size and work on a large range of display sizes.
https://www.healthcare.gov/all-topics 3418
https://www.healthcare.gov/families 1823
https://www.healthcare.gov/marketplace/individual 2783
https://www.healthcare.gov/small-businesses 1822
This issue was found on another 1 pages. The evaluation version is limited to showing issues on 4 pages.   
Expand All11 issues on 6 pages
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