Site Report

[Skip navigation links]

This tab shows general usability issues, indicating navigation problems for all users.

This tab is available in SortSite Professional and OnDemand, but not in SortSite Standard edition.

FailureUsability.gov Guidelines - Some pages violate these guidelines.    
SuccessW3C Best Practices - No issues found.    
SuccessReadability - No issues found.    
 
PriorityURL / Description Line
View Pages  CriticalHave a link labeled 'Home' on every page on the site, except for the home page.Usability.gov 5:1
Many sites place the organization's logo on the top of every page and link it to the homepage. While many users expect logos are clickable, around 25% will not realize that links to the homepage. Therefore, include a link labeled 'Home' near the top of the page to help those users.
https://www.healthcare.gov/all-topics 1
https://www.healthcare.gov/families 1
https://www.healthcare.gov/marketplace/individual 1
https://www.healthcare.gov/small-businesses 1
View Pages  Very ImportantOmitting IMG WIDTH or HEIGHT attributes means page text jumps about as images load.Usability.gov 14:3
This makes the page very hard to read while it's loading, and the user may click on the wrong link if it moves as it's being clicked. Add width and height attributes to the img tag matching the image dimensions. Authoring tools like Dreamweaver can automate this process.
https://www.healthcare.gov/all-topics 297 2645 2646 2872 2873 ...
https://www.healthcare.gov/families 297 1050 1051 1277 1278 ...
https://www.healthcare.gov/marketplace/individual 297 2010 2011 2237 2238 ...
https://www.healthcare.gov/small-businesses 297 1049 1050 1276 1277 ...
This issue was found on another 1 pages. The evaluation version is limited to showing issues on 4 pages.   
View Pages  Very ImportantProvide a search option on each page of content-rich web sites.Usability.gov 17:4
A search option should be provided on all pages where it may be useful - users should not have to return to the homepage to conduct a search. Search engines can be helpful on content-rich web sites, but do not add value on other types of sites.
https://www.healthcare.gov/ 1
View Pages  ImportantUse bold text sparingly - for one or two words or a short phrase.Usability.gov 11:5
Keep runs of bold text to less than 70 characters.
https://www.healthcare.gov/small-businesses 743
View Pages  ImportantUse link text between 3 and 80 characters so it's long enough to be understood, but avoids line wrapping.Usability.gov 10:11
A single word text link may not give enough information about the link's destination. A link that is a full sentence is difficult to read quickly, particularly if it wraps to another line.
https://www.healthcare.gov/marketplace/individual 1544 1611 1676
View Pages  ImportantUse option groups when a drop down list has more than 10 items.Usability.gov 13:12
Group related options using OPTGROUP tags.
https://www.healthcare.gov/all-topics 3192
https://www.healthcare.gov/families 1597
https://www.healthcare.gov/marketplace/individual 664 794 2557
https://www.healthcare.gov/small-businesses 1596
View Pages  Least ImportantCapitalize the first letter of the first word in lists.Usability.gov 12:9
Only the first letter of the first word should be capitalized unless the item contains another word that would normally be capitalized.
https://www.healthcare.gov/all-topics 2676 2903
https://www.healthcare.gov/families 1081 1308
https://www.healthcare.gov/marketplace/individual 2041 2268
https://www.healthcare.gov/small-businesses 1080 1307
Expand All7 issues on 6 pages
Close HelpHelp More Info