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Usability

11 pages with usability issues

better than averageChecking 113 pages found 10% (11 pages) with usability issues. Usability errors were found on 3 pages (3% of pages checked).This is better than the 11% average rate of usability issues on other sites.

This tab shows general usability issues, indicating UX problems for all users. This tab is available in SortSite Professional, SortSite Developer and OnDemand, but not in SortSite Standard edition.

Usability best practices

These guidelines cover web page UX best practices.

10%

Some pages violate these guidelines

Readability

These guidelines use formal readability scores to measure how easy documents are to read.

0%

No issues found

PriorityDescription and URLGuideline and Line NumberCount

Priority 1

1 issues on 3 pages

CriticalUsers should be able to quickly look at each link and tell where it goes. Best practice 3 pages
Don't use generic link labels like "click here" or "read more" because they're hard to tell apart when users scan a page.
Link text: Read More...
<a href='../survey/annotations' onfocus='blur();' style='text-decoration:...'>Read More...</a>
Line 341
Link text: Read More...
<a href='../tickets/annotations' onfocus='blur();' style='text-decoration:...'>Read More...</a>
Line 320
Link text: Click here
<a onfocus='blur();' href='../../offsite.html' target='_blank'>Click here</a>
Line 300
Link text: Click here
<a onfocus='blur();' href='../../offsite.html' target='_blank'>Click here</a>
Line 300

https://www.w3.org/WAI/demos/bad/before/annotated/home.html

Link text: Read More...
<a href='tickets.html' onfocus='blur();' style='text-decoration:...'>....</a>
Line 319
Link text: Read More...
<a href='survey.html' onfocus='blur();' style='text-decoration:...'>.....</a>
Line 340
Link text: Click here
<a onfocus='blur();' href='../offsite.html' target='_blank'>Click here</a>
Line 299
Link text: Click here
<a onfocus='blur();' href='../offsite.html' target='_blank'>Click here</a>
Line 299

https://www.w3.org/WAI/demos/bad/before/home.html

Link text: Read more...
<a href='info' onfocus='blur();' style='text-decoration:...'>Read more...</a>
Line 208
Link text: Read more...
<a href='info' onfocus='blur();' style='text-decoration:...'>Read more...</a>
Line 187

https://www.w3.org/WAI/demos/bad/before/template.html

Priority 2

2 issues on 11 pages

Very ImportantAvoid underlined text - people will click on it and think it's a broken link. Best practice 1 pages
Use something other than underlining for highlighting text, because it looks like a link, and users become frustrated when the "link" does not work.
<u>SINCE CITYLIGHTS WOULD BE ... TO ANY OTHER AVAILABLE REMEDIES.</u>
Line 270

https://www.w3.org/WAI/demos/bad/before/tickets.html

Very ImportantOmitting image width or height causes the page layout to shift as each image loads. Best practice 11 pages
This makes the page very hard to read or click while images are loading, and can make the page unusable on mobile devices with slow connections.
Fix by adding width and height attributes to the img tag matching the image dimensions, or add width: and height: CSS properties for the image. In responsive layouts, specifying width and height prevents layout jumping because the browser can pre-calculate the final image size when CSS like this is used: img { max-width: 100%; height: auto }
<img src='../img/border_top.gif' height='10px'>
Line 176
<img src='../img/border_left.gif' width='10px'>
Line 180
<img src='../img/border_right.gif' width='10px'>
Line 355
<img src='../img/border_bottom.gif' height='10px'>
Line 359
<img alt='Web Accessibility Initiative (WAI) logo' src='../../img/wai.png' height='48'>
Line 151

https://www.w3.org/WAI/demos/bad/before/annotated/home.html

<img src='./img/border_top.gif' height='10px'>
Line 175
<img src='./img/border_left.gif' width='10px'>
Line 179
<img src='./img/border_right.gif' width='10px'>
Line 355
<img src='./img/border_bottom.gif' height='10px'>
Line 359
<img alt='Web Accessibility Initiative (WAI) logo' src='../img/wai.png' height='48'>
Line 150

https://www.w3.org/WAI/demos/bad/before/home.html

<img src='./img/border_top.gif' height='10px'>
Line 76
<img src='./img/border_left.gif' width='10px'>
Line 80
<img src='./img/border_right.gif' width='10px'>
Line 263
<img src='./img/border_bottom.gif' height='10px'>
Line 267
<img alt='Web Accessibility Initiative (WAI) logo' src='../img/wai.png' height='48'>
Line 51

https://www.w3.org/WAI/demos/bad/before/news.html

<img alt='Web Accessibility Initiative (WAI) logo' src='../../img/wai.png' height='48'>
Line 32
<img src='../../img/fail.png' alt='Some success criteria failed' title='Some success criteria failed'>
Line 181
<img src='../../img/howto.png' alt=''>
Line 257
<img src='../../img/pass.png' alt='All success criteria met' title='All success criteria met'>
Line 320
<img src='../../img/technique.png' alt=''>
Line 376

https://www.w3.org/WAI/demos/bad/before/reports/home.html

This issue was found on another 7 pages. The trial version is limited to showing issues on 4 pages.

Priority 3

1 issues on 11 pages

ImportantUse at least a 12-point font on all web pages. Best practice 11 pages

For users over age 65, it may be better to use at least fourteen-point fonts. Never use less than nine-point font on a Web site. The following are all smaller than 12 point:

  • <p style="font-size: 11pt;" >
  • <p style="font-size: 15px;" >
  • <p style="font-size: small;" >
  • <font size="2" >
  • <font size="-1" >
font-size: 10.20pt
<p>The text alternative for this ... text alternative is as follows:</p>
Line 369
font-size: 10.20pt
<p>This image does not have any text ... if the image is important or not.</p>
Line 378
font-size: 10.20pt
<p>The link &#34;heat wave linked to ... as a link by many readers.</p>
Line 387
font-size: 10.20pt
<p>The text alternative for this image is provided in the<code>title</code>attribute alone, which is not usable for many readers. Moreover, the text alternative &#34;image&#34; does not describe the image.</p>
Line 400
font-size: 10.20pt
<p>The link text &#34;Read more...&#34; is ... convey the purpose of the link.</p>
Line 409

https://www.w3.org/WAI/demos/bad/before/annotated/home.html

font-size: 10.80pt
<p class='subline'>Improving a Web site ... Guidelines (WCAG) 2.0</p>
Line 152
font-size: 11.25pt
<p>Citylights is the new portal for ... tickets, and get the latest news.</p>
Line 277
font-size: 11.25pt
<p>Please see the following websites ... advice, call the number below.<br>...</p>
Line 299
font-size: 11.25pt
<span>After three years of effort ... heatwave was hot air from our...</span>
Line 293
font-size: 11.25pt
<span>Mayor: These kinds of crimes ..., we could require compulsory...</span>
Line 294

https://www.w3.org/WAI/demos/bad/before/home.html

font-size: 10.80pt
<p class='subline'>Improving a Web site ... Guidelines (WCAG) 2.0</p>
Line 53
font-size: 11.25pt
<div style='float:left;width:...'>After three years ... to do the job.&#34;</div>
Line 183
font-size: 11.25pt
<div style='float:right; width: ...'>As news of the .... Last year&#39;s...</div>
Line 184
font-size: 11.25pt
<div style='float:left;width:...'><p class='headline' align='center'>...</p>&#34;We soon realized that we were seeing a rise in temperatures every time a heatwave occurred. Also, the more air conditioning used, the bigger the heatwave. We knew it couldn&#39;t just be a coincidence, the match was 100%. Air conditioning was driving temperatures up, which in turn resulted in a heatwave,&#34; the Prof. explained. &#34;It all comes from...</div>
Line 187
font-size: 11.25pt
<td width='60%' valign='top' style='padding-left:15px'>There ....<br>......</td>
Line 251

https://www.w3.org/WAI/demos/bad/before/news.html

font-size: 10.80pt
<p class='subline'>Improving a Web site ... Guidelines (WCAG) 2.0</p>
Line 41
font-size: 9.45pt
<caption>Conformance of Home Page to WCAG 2.0 - Perceivable</caption>
Line 126
font-size: 9.45pt
<caption>Conformance of Home Page to WCAG 2.0 - Operable</caption>
Line 1485
font-size: 9.45pt
<caption>Conformance of Home Page to WCAG 2.0 - Understandable</caption>
Line 2663
font-size: 9.45pt
<caption>Conformance of Home Page to WCAG 2.0 - Robust</caption>
Line 3527

https://www.w3.org/WAI/demos/bad/before/reports/home.html

This issue was found on another 7 pages. The trial version is limited to showing issues on 4 pages.
Expand all 4 issues