Site Report

This tab shows general usability issues, indicating navigation problems for all users.

This tab is available in SortSite Professional, SortSite Developer and OnDemand, but not in SortSite Standard edition.

Status	Summary
	Usability.gov Guidelines - Some pages violate these guidelines.
	W3C Best Practices - Some pages violate these guidelines.
	Readability - No issues found.

Priority	Description and URL	Guideline and Line#	Count
Priority 1 2 issues on 51 pages
	Have a link labeled 'Home' on every page on the site, except for the home page.	Usability.gov 5:1	49 pages
	Many sites place the organization's logo on the top of every page and link it to the homepage. While many users expect logos are clickable, around 25% will not realize that links to the homepage. Therefore, include a link labeled 'Home' near the top of the page to help those users.
	https://www.diligent.com/solutions	Line 1
	https://www.diligent.com/solutions/modern-governance/board-and-leadership-collaboration	Line 1
	https://www.diligent.com/solutions/modern-governance/compensation-and-governance-intel	Line 1
	https://www.diligent.com/solutions/modern-governance/entity-and-subsidiary-management	Line 1
	This issue was found on another 45 pages. The trial version is limited to showing issues on 4 pages.
	Users should be able to quickly look at each link and tell where it goes.	Usability.gov 10:1	27 pages
	Don't use generic link labels like "click here" or "read more" because they're hard to tell apart when users scan a page.
	Link text: `READ MORE` https://www.diligent.com/	Line 1765
	Link text: `READ MORE` https://www.diligent.com/solutions/modern-governance	Line 1756
	Link text: `READ MORE` `READ MORE` `READ MORE` `READ MORE` `READ MORE` https://www.diligent.com/solutions/modern-governance/board-and-leadership-collaboration	Line 1682 1711 1737 1766 1795
	Link text: `READ MORE` `READ MORE` `READ MORE` `READ MORE` `READ MORE` https://www.diligent.com/solutions/modern-governance/entity-and-subsidiary-management	Line 1649 1678 1709 1740 1769
	This issue was found on another 23 pages. The trial version is limited to showing issues on 4 pages.
Priority 2 2 issues on 53 pages
	Keep URLs shorter than 78 characters so they don't wrap when emailed.	W3C	6 pages

	https://www.diligent.com/solutions/modern-governance/board-and-leadership-collaboration	Line 1
	https://www.diligent.com/solutions/modern-governance/compensation-and-governance-intel	Line 1
	https://www.diligent.com/solutions/modern-governance/entity-and-subsidiary-management	Line 1
	https://www.diligent.com/solutions/modern-risk/cyber-risk-and-it-risk-and-compliance	Line 1
	This issue was found on another 2 pages. The trial version is limited to showing issues on 4 pages.
	Omitting `img width` or `height` attributes makes the page layout jump about as images load.	Usability.gov 14:3 W3C	53 pages
	This makes the page very hard to read or click while it's loading. Fix by adding width and height attributes to the `img` tag matching the image dimensions. In responsive layouts, specifying `width` and `height` prevents layout jumping because the browser can pre-calculate the final image size when CSS like this is used: `img { max-width: 100%; height: auto }`
	https://www.diligent.com/	Line 349 1903 2245 2262 2279 ...
	https://www.diligent.com/404Page	Line 769 1301 1499 1511 1827 ...
	https://www.diligent.com/solutions	Line 345 953 1295 1312 1329 ...
	https://www.diligent.com/solutions/modern-governance	Line 367 1085 1107 1128 1423 ...
	This issue was found on another 49 pages. The trial version is limited to showing issues on 4 pages.
Priority 3 3 issues on 6 pages
	Use at least a 12-point font on all web pages.	Usability.gov 11:8	3 pages
	For users over age 65, it may be better to use at least fourteen-point fonts. Never use less than nine-point font on a Web site. The following are all smaller than 12 point: <p style="font-size: 11pt;" > <p style="font-size: 15px;" > <p style="font-size: small;" > <font size="2" > <font size="-1" >
	https://www.diligent.com/-/media/Base-Themes/Core-Libraries/styles/optimized-min.css?t=20210806T111239Z	Line 31 91 134 138 194 ...
	https://www.diligent.com/-/media/Base-Themes/Main-Theme/styles/optimized-min.css?t=20210806T111240Z	Line 10 14 50
	https://www.diligent.com/-/media/Themes/Diligent/Master/DiligentTheme/styles/pre-optimized-min.css?t=20210513T180440Z	Line 164 955 2161 2973 4015 ...
	Use bold text sparingly - for one or two words or a short phrase.	Usability.gov 11:5	2 pages
	Keep runs of bold text to less than 70 characters.
	https://www.diligent.com/company/about-us	Line 1592 1613 1656 1678 1700
	https://www.diligent.com/vulnerability-disclosure	Line 1168
	Use link text between 3 and 100 characters so it's long enough to be understood, but avoids line wrapping.	Usability.gov 10:11	1 pages
	A single word text link may not give enough information about the link's destination. A link that is a full sentence is difficult to read quickly, particularly if it wraps to another line.
	https://www.diligent.com/news	Line 2021 2070 2119 2168 2217 ...
	Expand all 7 issues

Site Report

Priority 1

Priority 2

Priority 3