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Site Report

This tab shows accessibility issues, indicating problems for older users, people with disabilities or accessibility needs. Automated testing cannot detect all accessibility issues, so should be used alongside human testing.

LevelWCAG 2.1Section 508 - 2017Key
ALevel A, 17 issuesLevel A, 17 issuesCritical Pages with level A issues are unusable for some people
AALevel AA, 2 issuesLevel AA, 2 issuesVery Important Pages with level AA issues are very difficult to use
AAALevel AAA, 3 issuesLess Important Pages with level AAA issues can be difficult to use
PriorityDescription and URLGuideline and Line#Count

Level A

17 issues on 33 pages

CriticalAll onclick handlers should have an equivalent onkeyup or onkeydown handler. WCAG 2.1 A F54 Section 508 (2017) A F54 1 pages
Some users are unable to use a mouse, so use the keyboard instead. Add an equivalent keyboard event handler to help these users.
https://www.diligent.com/newsLine 593
CriticalClickable controls should be keyboard accessible. WCAG 2.1 A F15 Section 508 (2017) A F15 3 pages
Add tabindex=0 to allow keyboard users to tab to the control.
https://www.diligent.com/company/about-usLine 1726
https://www.diligent.com/solutions/modern-auditLine 1361
https://www.diligent.com/solutions/modern-riskLine 1474
CriticalClickable controls should have an ARIA role. WCAG 2.1 A F54 Section 508 (2017) A F54 3 pages
Controls that respond to clicks should be given an ARIA role such as role=button or role=link.
https://www.diligent.com/company/about-usLine 1726
https://www.diligent.com/solutions/modern-auditLine 1361
https://www.diligent.com/solutions/modern-riskLine 1474
CriticalDecorative and spacer images must have a null alt attribute. WCAG 2.1 A F38 Section 508 (2017) A F38 1 pages
Images used for decoration only should have alt='' or role=presentation so they can be ignored by screen readers.

Impact on users:

  • JAWS : Reads out redundant alt text.
  • NVDA : Reads out redundant alt text.
  • VoiceOver : Reads out redundant alt text.
https://www.diligent.com/404PageLine 1677
CriticalDon't use CSS animations that run for more than 5 seconds without giving the user a way to turn them off. WCAG 2.1 A 2.2.2 Section 508 (2017) A 2.2.2 2 pages
Reduce the duration of the animation to less than 5 seconds (works on all devices) or use the @media (prefers-reduced-motion) media query to turn them off (works in Chrome, Firefox and Safari).
animation-duration: 6000ms
https://www.diligent.com/industries/industries/higher-education
Line 968
animation-duration: 6000ms
https://www.diligent.com/industries/industries/non-profit
Line 988
CriticalDuplicate id - the same ID is used on more than one element. HTML5 WCAG 2.1 A 4.1.1 Section 508 (2017) A 4.1.1 2 pages
id=demo-link id=demo-link
https://www.diligent.com/news
Line 695 1926
id=content id=content
https://www.diligent.com/support
Line 943 957
CriticalEach a element must contain text or an img with an alt attribute. WCAG 2.1 A F89 Section 508 (2017) A F89 2 pages

A link name allows screen readers to voice what the links does. If there is no link text or the `alt` text is blank, screen readers have nothing to read, so read out the URL instead. To add a name do one of the following:

  • Add text between the a element start and end tags
  • Add an aria-label attribute
  • Add an aria-labelledby attribute
  • Add an img alt attribute if the link contains an img element
https://www.diligent.com/newsLine 1107 1343 1434 1495 1581 ...
https://www.diligent.com/supportLine 1050
CriticalIdentify row and column headers in data tables using th elements, and mark layout tables with role=presentation. WCAG 2.1 A F91 Section 508 (2017) A F91 2 pages
Data tables allow screen reader users to understand column and row relationships. Layout tables read cells as a series of unrelated paragraphs with no tabular structure. Without th or role, screen readers apply heuristics to decide whether a table is a layout table or data table. These heuristics vary greatly between screen readers, and are affected by browser being used, window size, and font size (so the outcome is very unpredictable without th or role). If a data table has headers marked up using td, then change these to th. If a data table has no headers, add th elements describing each row and/or column. If the table is only used for layout add role=presentation to the table element.

Impact on users:

  • JAWS Reading: Treats tables without th and role as layout tables if the table contains cells above or below certain pixel sizes. This measurement is affected by browser window size, browser font size, and the browser used.
  • NVDA Reading: Applies a layout table heuristic to tables without th and role which varies depending on the browser used and on the window size in some circumstances.
  • VoiceOver Reading: Uses a sophisticated heuristic on tables without th and role, which is similar (but not identical) to the heuristic used by NVDA with Firefox.
https://www.diligent.com/industries/industries/higher-educationLine 1015 1165
https://www.diligent.com/industries/industries/non-profitLine 1035 1200
Criticalimg elements must have an accessible name. WCAG 2.1 A F65 Section 508 (2017) A F65 1 pages
Add an alt attribute describing the image, which screen readers voice instead of the image. Spacer images and purely decorative images should use alt="". Do not use alt text containing only spaces since that's voiced as an unlabeled image.

Impact on users:

  • NVDA 2019.2 Chrome 79 Windows 10 Reading: Image unlabeled.
  • NVDA 2019.2 FF68 Windows 10 Reading: Image ignored.
  • NVDA 2019.2 IE11 Windows 10 Reading: Image ignored.
  • NVDA 2018.4 Chrome 73 Windows 10 Reading: Image ignored.
  • NVDA 2018.4 FF60 Windows 10 Reading: Image ignored.
  • NVDA 2018.4 IE11 Windows 10 Reading: Image ignored.
  • JAWS 2019.1912.1 Chrome 79 Windows 10 Reading: Image unlabeled.
  • JAWS 2019.1912.1 FF68 Windows 10 Reading: Image ignored.
  • JAWS 2019.1912.1 IE11 Windows 10 Reading: Image ignored.
  • JAWS 2018.1811.2 Chrome 73 Windows 10 Reading: Image ignored.
  • JAWS 2018.1811.2 FF60 Windows 10 Reading: Image ignored.
  • JAWS 2018.1811.2 IE11 Windows 10 Reading: Image ignored.
  • VoiceOver macOS 10.14 Safari 13.0 macOS 10.14.6 Reading: Image filename read out.
  • VoiceOver macOS 10.13 Safari 12.1 macOS 10.13.6 Reading: Image filename read out.
  • VoiceOver macOS 10.12 Safari 10.1.2 macOS 10.12.6 Reading: Image filename read out.
  • VoiceOver iOS 12.4 Safari iOS 12.4 iOS 12.4.1 Touch: Image filename read out.
  • VoiceOver iOS 11.4 Safari iOS 11.4 iOS 11.4.1 Touch: Image filename read out.
  • VoiceOver iOS 10.3 Safari iOS 10.3 iOS 10.3 Touch: Image filename read out.
https://www.diligent.com/newsLine 1109 1344 1435 1496 1582 ...
CriticalLink uses general text like 'Click Here' with no surrounding text explaining link purpose. WCAG 2.1 A F63 Section 508 (2017) A F63 28 pages
Screen reader users use text around links to help understand what the link does. If the link text is very general, and there's no surrounding text, there's no way to work out what the link does. Either use a descriptive link label (which helps all users) or add an aria-label or aria-describedby to the link (which helps screen reader users).
Link text:
READ MORE
DOWNLOAD
DOWNLOAD
https://www.diligent.com/
Line 1765 1827 1856
Link text:
READ MORE
https://www.diligent.com/solutions/modern-governance
Line 1756
Link text:
Learn More
READ MORE
READ MORE
READ MORE
READ MORE
https://www.diligent.com/solutions/modern-governance/board-and-leadership-collaboration
Line 1623 1682 1711 1737 1766 ...
Link text:
Learn More
READ MORE
READ MORE
READ MORE
READ MORE
https://www.diligent.com/solutions/modern-governance/entity-and-subsidiary-management
Line 1587 1649 1678 1709 1740 ...
This issue was found on another 24 pages. The trial version is limited to showing issues on 4 pages.
Criticalobject elements must have an accessible name. WCAG 2.1 A 1.1.1 Section 508 (2017) A 1.1.1 1 pages
Add an accessible name using aria-label or aria-labelledby attributes.
https://www.diligent.com/solutions/modern-governance/compensation-and-governance-intelLine 1725
Criticalobject elements should contain fallback content. WCAG 2.1 A 1.1.1 Section 508 (2017) A 1.1.1 1 pages
Place fallback content inside the object element, which is displayed when objects are disabled or unsupported (e.g. when Flash and plugins are displayed on mobile devices). For example: <object>Alternative text content</object>
https://www.diligent.com/solutions/modern-governance/compensation-and-governance-intelLine 1725
CriticalSeveral links on a page share the same link text and surrounding context, but go to different destinations. WCAG 2.1 A F63 Section 508 (2017) A F63 24 pages
Make the link text unique for each target page (which helps all users) or add an aria-label or aria-describedby to the link (which helps screen reader users).
Link text: LEARN MORE LEARN MORE
https://www.diligent.com/solutions/modern-governance
Line 1527 1552
Link text: LEARN MORE LEARN MORE
https://www.diligent.com/solutions/modern-governance/board-and-leadership-collaboration
Line 1546 1571
Link text: LEARN MORE LEARN MORE LEARN MORE LEARN MORE
https://www.diligent.com/solutions/modern-governance/compensation-and-governance-intel
Line 1540 1565 1590 1615
Link text: LEARN MORE LEARN MORE
https://www.diligent.com/solutions/modern-governance/entity-and-subsidiary-management
Line 1537 1562
This issue was found on another 20 pages. The trial version is limited to showing issues on 4 pages.
CriticalThe element button must not appear as a descendant of the a element. HTML5 WCAG 2.1 A 4.1.1 Section 508 (2017) A 4.1.1 1 pages
https://www.diligent.com/newsLine 697 1928
CriticalThe element main must not appear as a descendant of the main element. HTML5 WCAG 2.1 A 4.1.1 Section 508 (2017) A 4.1.1 1 pages
https://www.diligent.com/supportLine 958
CriticalThe element main must not appear as a descendant of the section element. HTML5 WCAG 2.1 A 4.1.1 Section 508 (2017) A 4.1.1 2 pages
https://www.diligent.com/newsLine 1944
https://www.diligent.com/supportLine 958
CriticalThe interactive element button must not appear as a descendant of the a element. HTML5 WCAG 2.1 A 4.1.1 Section 508 (2017) A 4.1.1 1 pages
https://www.diligent.com/newsLine 697 1928

Level AA

2 issues on 52 pages

Very ImportantDo not use the meta viewport tag to disable zoom. WCAG 2.1 AA 1.4.4 Section 508 (2017) AA 1.4.4 52 pages
Setting user-scalable=no or maximum-scale to less than 2.0 prevents zooming small text to make it readable. Note that iOS 10+ ignores this setting.
https://www.diligent.com/Line 300
https://www.diligent.com/404PageLine 455
https://www.diligent.com/solutionsLine 296
https://www.diligent.com/solutions/modern-governanceLine 318
This issue was found on another 48 pages. The trial version is limited to showing issues on 4 pages.
Very ImportantHeadings should not be empty. WCAG 2.1 AA G130 Section 508 (2017) AA G130 3 pages
Add text to the heading, or alt text if the heading contains an image. Screen readers read out page headings, allowing users to quickly skip to a section, but some older screen readers do not ignore empty headings.
https://www.diligent.com/ccpaLine 916
https://www.diligent.com/company/about-usLine 1043 1102 1161
https://www.diligent.com/supportLine 994

Level AAA

3 issues on 53 pages

ImportantAvoid specifying a new window as the target of a link with target=_blank. WCAG 2.1 AAA F22 53 pages
Displaying new windows without warning can be very confusing to non-sighted and mobile users. Some screen readers and mobile devices give very little indication a new tab or window has opened. If you cannot avoid displaying a new window, insert a warning into the link text like the following: "opens in a new window".
https://www.diligent.com/Line 859 2095 2103 2111 2119 ...
https://www.diligent.com/404PageLine 1414 1503 1515 1527 1539 ...
https://www.diligent.com/solutionsLine 855 1145 1153 1161 1169 ...
https://www.diligent.com/solutions/modern-governanceLine 877 973 2020 2028 2036 ...
This issue was found on another 49 pages. The trial version is limited to showing issues on 4 pages.
ImportantLink uses general text like 'Click Here' which doesn't explain link purpose. WCAG 2.1 AAA F84 28 pages
Screen reader users often tab from one link to the next, or use the 'Next Link' command. Moving between links labelled 'click here' sounds like 'Click here, tab, click here, tab, click here'. Change the link text, or add an aria-label, so the link makes sense when read without the surrounding text.
Link text: READ MORE
https://www.diligent.com/
Line 1765
Link text: READ MORE
https://www.diligent.com/solutions/modern-governance
Line 1756
Link text: Learn More READ MORE READ MORE READ MORE READ MORE
https://www.diligent.com/solutions/modern-governance/board-and-leadership-collaboration
Line 1623 1682 1711 1737 1766 ...
Link text: Learn More READ MORE READ MORE READ MORE READ MORE
https://www.diligent.com/solutions/modern-governance/entity-and-subsidiary-management
Line 1587 1649 1678 1709 1740 ...
This issue was found on another 24 pages. The trial version is limited to showing issues on 4 pages.
ImportantSeveral links on a page share the same link text, but go to different destinations. WCAG 2.1 AAA 2.4.9 24 pages
Make the link text unique for each target, or add additional text using aria-label.
Link text: LEARN MORE LEARN MORE
https://www.diligent.com/solutions/modern-governance
Line 1527 1552
Link text: LEARN MORE LEARN MORE
https://www.diligent.com/solutions/modern-governance/board-and-leadership-collaboration
Line 1546 1571
Link text: LEARN MORE LEARN MORE LEARN MORE LEARN MORE
https://www.diligent.com/solutions/modern-governance/compensation-and-governance-intel
Line 1540 1565 1590 1615
Link text: LEARN MORE LEARN MORE
https://www.diligent.com/solutions/modern-governance/entity-and-subsidiary-management
Line 1537 1562
This issue was found on another 20 pages. The trial version is limited to showing issues on 4 pages.
Expand all 22 issues