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31

32 <title>e&ndash;Pocket FAQ</title>

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99 <a class="nav-link text-uppercase text-secondary mobile-" href="index.html#section-about">About</a>

100 <a class="nav-link text-uppercase text-secondary mobile-" href="faq.html">FAQ</a>

101

102 <a class="nav-link text-uppercase text-secondary" href="http://e-pocket.io/">List Token</a>

103 <a class="nav-link text-uppercase text-secondary" href="index.html#section-team">Our Team</a>

104 <a class="nav-link text-uppercase text-secondary" href="blog.html">Latest news</a>

105 <a class="nav-link text-uppercase text-secondary" href="index.html#contact-2">Contact us</a>

106 <a class="nav-link text-uppercase text-danger" href="index-chinese.html">中文</a>

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119 <a class="nav-link text-primary text-uppercase" href="ticketing.html">For Event Organisers</a>

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162

163 <div class="col-md-4 col-sm-12 pt-3">

164

<h1 class=""><br>Improving the way people buy, sell and manage money<br><br></h1>

165 <div class="d-mobile-inline-block">

166 <a href="https://itunes.apple.com/au/app/e-pocket/id1445852225?mt=8" target="_blank" class="p-2 m-2">

<img class="" src="assets/img/badge-apple.png" alt="download on app store"></a>

167 <a href="https://play.google.com/store/apps/details?id=w3axis.com.epocket" target="_blank" class="p-2 m-2">

<img class="" src="assets/img/badge-google.png" alt="download on google play"></a>

168

169

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171

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173

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178

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188

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191 <!-- END Header -->

192

193

194 <!-- Main Content -->

195 <main class="main-content">

196

197

198

199

200

201 <!--

202 |‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒

203 | Block 2

204 |‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒

205 !-->

206

207

<h6 id="block-2" class="block-number"></h6>

208

209 <section class="section">

210 <div class="container">

211 <header class="section-header">

212 <p>How to use e-Pocket app?</p>

213

<h1>Frequently Asked Questions</h1>

214 <hr>

215 <p>Got a question on how to use the e-Pocket app? We've got the answers. If you have some other questions, call us or send an email.</p>

216 </header>

217

218

219

220 <div class="row gap-y">

221

222 <div class="col-md-6 col-xl-4">

223

<a class="" source src="https://youtu.be/myaVwe8PoEw" type="video/mp4" data-provide="lightbox">

<img src="assets/img/video/sign-up.jpg" alt=""></a>

224 <h5>How to sign up on the e-Pocket app?</h5>

225

226 </div>

227

228

229 <div class="col-md-6 col-xl-4">

230

231

<a class="" source src="https://youtu.be/kz1xC943v3A" type="video/mp4" data-provide="lightbox">

<img src="assets/img/video/top-up-wallet.jpg" alt=""></a>

232 <h5>How to top up your e-Pocket wallet?</h5>

233

234 </div>

235

236

237 <div class="col-md-6 col-xl-4">

238

<a class="" source src="https://youtu.be/KvuzeiakfBo" type="video/mp4" data-provide="lightbox">

<img src="assets/img/video/withdraw.jpg" alt=""></a>

239 <h5>How to withdraw money from e-Pocket wallet to your bank account?</h5>

240

241 </div>

242

243 </div>

244

245 <div class="row gap-y">

246

247

248 <div class="col-md-6 col-xl-4">

249

<a class="" source src="https://youtu.be/xpFQlo1VFzI" type="video/mp4" data-provide="lightbox">

<img src="assets/img/video/receive-payment.jpg" alt=""></a>

250 <h5>How to receive the payment to your e-Pocket wallet?</h5>

251

252 </div>

253

254 <div class="col-md-6 col-xl-4">

255

<a class="" source src="https://youtu.be/aQkVGsJfK_8" type="video/mp4" data-provide="lightbox">

<img src="assets/img/video/wallet-payment.jpg" alt=""></a>

256 <h5>How to make a payment from the e-Pocket wallet on e-Pocket app?</h5>

257

258 </div>

259

260

261 <div class="col-md-6 col-xl-4">

262

<a class="" source src="https://youtu.be/fepGzHKZW6k" type="video/mp4" data-provide="lightbox">

<img src="assets/img/video/credit-card-payment.jpg" alt=""></a>

263 <h5>How to make a payment with Credit Card on e-Pocket app?</h5>

264

265 </div>

266

267

268 </div>

269

270 <div class="row gap-y">

271

272

273 <div class="col-md-6 col-xl-4">

274

<a class="" source src="https://youtu.be/ltP6AcNem2M" type="video/mp4" data-provide="lightbox">

<img src="assets/img/video/bank-account-payment.jpg" alt=""></a>

275 <h5>How to make a payment directly from the bank account on e-Pocket app?</h5>

276

277 </div>

278

279 <div class="col-md-6 col-xl-4">

280

<a class="" source src="https://youtu.be/SfcobpqaNIc" type="video/mp4" data-provide="lightbox">

<img src="assets/img/video/locate-business.jpg" alt=""></a>

281 <h5>How to locate businesses on e-Pocket app?</h5>

282

283 </div>

284

285 </div>

286

287

288

289 <div class="row pt-8">

290

291

292 <div class="col-md-12">

293 <header class="section-header">

294 <h2 class="pb-2 align-items-center">e-Pocket app - step-by-step instructions</h2>

295 </header>

296 <div class="accordion accordion-connected accordion-arrow-right" id="accordion-1">

297

298

299

300

301

302

303 <!--

304 |‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒

305 | Question

306 |‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒

307 !-->

308

309

310 <div class="card">

311 <h5 class="card-title">

312 <a class="collapsed" data-toggle="collapse" href="#collapse-1-1">e-Pocket app installation on iOS device</a>

313 </h5>

314

315 <div id="collapse-1-1" class="collapse" data-parent="#accordion-1">

316 <div class="card-body">

317

318 <div class="row">

319 <div class="col-md-6 pl-0">

320

321

322 <ol class="step pl-0">

323

324 <li class="step-item">

325 <div class="step-icon">

326 <span class="iconbox">1</span>

327 </div>

328

329 <div class="step-content ml-0 ">

330

<img src="assets/img/faq/installation-1.png" alt="" class="float-right p-1">

331 <h4>CLICK ON APP STORE LOGO</h4>

332

333 <p>To find e-Pocket App manually, Go to the Desktop and click on the Apple Store icon </p>

334 </div>

335 </li>

336

337 <li class="step-item">

338 <div class="step-icon">

339 <span class="iconbox">2</span>

340 </div>

341

342 <div class="step-content ml-0 w-100vw">

343

<img src="assets/img/faq/installation-2.png" alt="" class="float-right p-1">

344 <h4>SEARCH FOR E-POCKET</h4>

345

346 <p>Type “e-Pocket”</p>

347 </div>

348 </li>

349 </ol>

350 </div>

351

352 <div class="col-md-6 pl-0">

353

354 <ol class="step pl-0">

355 <li class="step-item">

356 <div class="step-icon">

357 <span class="iconbox">3</span>

358 </div>

359

360 <div class="step-content ml-0">

361

<img src="assets/img/faq/installation-3.png" alt="" class="float-right p-1">

362 <h4>DOWNLOAD E-POCKET APP</h4>

363

364 <p>Click on install icon to download the e-Pocket app onto your device </p>

365 </div>

366 </li>

367

368 <li class="step-item">

369 <div class="step-icon">

370 <span class="iconbox">4</span>

371 </div>

372

373 <div class="step-content ml-0 w-100vw">

374

<img src="assets/img/faq/installation-4.png" alt="" class="float-right p-1">

375 <h4>SETTINGS</h4>

376

377 <p>Allow e-Pocket app to access your location </p>

378 </div>

379 </li>

380

381

382 </ol>

383 </div>

384 </div>

385 </div>

386 </div>

387 </div>

388

389 <!--

390 |‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒

391 | Question ends

392 |‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒

393 !-->

394

395 <!--

396 |‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒

397 | Question

398 |‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒

399 !-->

400

401

402 <div class="card">

403 <h5 class="card-title">

404 <a class="collapsed" data-toggle="collapse" href="#collapse-1-2">Account creation on your device</a>

405 </h5>

406

407 <div id="collapse-1-2" class="collapse" data-parent="#accordion-1">

408 <div class="card-body">

409

410 <div class="row">

411 <div class="col-md-6 pl-0">

412

413

414 <ol class="step pl-0">

415

416 <li class="step-item">

417 <div class="step-icon">

418 <span class="iconbox">1</span>

419 </div>

420

421 <div class="step-content ml-0 w-100vw">

422

<img src="assets/img/faq/Create-account-1.png" alt="" class="float-right p-1">

423 <p>Click on “Create Your Account”</p>

424

425 </div>

426 </li>

427

428 <li class="step-item">

429 <div class="step-icon">

430 <span class="iconbox">2</span>

431 </div>

432

433 <div class="step-content ml-0 w-100vw">

434

<img src="assets/img/faq/Create-account-2.png" alt="" class="float-right p-1">

435 <p>Select the Type of Account you want to create (Individual or Business)</p>

436

437 </div>

438 </li>

439

440 <li class="step-item">

441 <div class="step-icon">

442 <span class="iconbox">3</span>

443 </div>

444

445 <div class="step-content ml-0 w-100vw">

446

<img src="assets/img/faq/Create-account-3.png" alt="" class="float-right p-1">

447 <p>Create an Individual account</p>

448 <p>Fill out all required information for Individual</p>

449 </div>

450 </li>

451

452 <li class="step-item">

453 <div class="step-icon">

454 <span class="iconbox">4</span>

455 </div>

456

457 <div class="step-content ml-0 w-100vw">

458

<img src="assets/img/faq/Create-account-4.png" alt="" class="float-right p-1">

459 <p>Fill out all required information including selecting date, month and year of birth</p>

460 </div>

461 </li>

462

463 <li class="step-item">

464 <div class="step-icon">

465 <span class="iconbox">5</span>

466 </div>

467

468 <div class="step-content ml-0 w-100vw">

469

<img src="assets/img/faq/Create-account-5.png" alt="" class="float-right p-1">

470 <p>Create a password of at least 8 digits with a combination of letters, numbers and special characters</p>

471 </div>

472 </li>

473

474 <li class="step-item">

475 <div class="step-icon">

476 <span class="iconbox">6</span>

477 </div>

478

479 <div class="step-content ml-0 w-100vw">

480

<img src="assets/img/faq/Create-account-5.png" alt="" class="float-right p-1">

481 <p>Ensure password is the same on both password fields</p>

482 </div>

483 </li>

484

485 </ol>

486 </div>

487

488 <div class="col-md-6 pl-0">

489

490 <ol class="step pl-0">

491 <li class="step-item">

492 <div class="step-icon">

493 <span class="iconbox">7</span>

494 </div>

495

496 <div class="step-content ml-0">

497

<img src="assets/img/faq/Create-account-7.png" alt="" class="float-right p-1">

498 <p>Please enter your own accessible email address as all future notifications and password reset code will be sent to this email address</p>

499 </div>

500 </li>

501

502 <li class="step-item">

503 <div class="step-icon">

504 <span class="iconbox">8</span>

505 </div>

506

507 <div class="step-content ml-0 w-100vw">

508

<img src="assets/img/faq/Create-account-8.png" alt="" class="float-right p-1">

509 <p>Select your Country of residence where you intend to use the App</p>

510 </div>

511 </li>

512

513 <li class="step-item">

514 <div class="step-icon">

515 <span class="iconbox">9</span>

516 </div>

517

518 <div class="step-content ml-0 w-100vw">

519

<img src="assets/img/faq/Create-account-9.png" alt="" class="float-right p-1">

520 <p>The correct Country code will be automatically populated in accordance with the country you selected</p>

521 <p>It can be a mobile or landline phone number but should be entered without the first “0”

522</p>

523 </div>

524 </li>

525

526 <li class="step-item">

527 <div class="step-icon">

528 <span class="iconbox">10</span>

529 </div>

530

531 <div class="step-content ml-0 w-100vw">

532

<img src="assets/img/faq/Create-account-10.png" alt="" class="float-right p-1">

533 <p>You will need to tick the following box to agree to e-Pocket terms and Conditions</p>

534 </div>

535 </li>

536

537 <li class="step-item">

538 <div class="step-icon">

539 <span class="iconbox">11</span>

540 </div>

541

542 <div class="step-content ml-0 w-100vw">

543

<img src="assets/img/faq/Create-account-11.png" alt="" class="float-right p-1">

544 <p>Click Submit</p>

545 </div>

546 </li>

547

548 <li class="step-item">

549 <div class="step-icon">

550 <span class="iconbox">12</span>

551 </div>

552

553 <div class="step-content ml-0 w-100vw">

554

<img src="assets/img/faq/Create-account-12.png" alt="" class="float-right p-1">

555 <p>If all your information are entered correctly you will receive the confirmation message:</p>

556 <h4>Welcome to e-Pocket</h4>

557 </div>

558 </li>

559

560 </ol>

561 </div>

562 </div>

563 </div>

564 </div>

565 </div>

566

567 <!--

568 |‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒

569 | Question ends

570 |‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒

571 !-->

572

573 <!--

574 |‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒

575 | Question

576 |‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒

577 !-->

578

579

580 <div class="card">

581 <h5 class="card-title">

582 <a class="collapsed" data-toggle="collapse" href="#collapse-1-3">e-Pocket app Main Menu</a>

583 </h5>

584

585 <div id="collapse-1-3" class="collapse" data-parent="#accordion-1">

586 <div class="card-body">

587

588 <div class="row">

589 <div class="col-md-6 pl-0">

590

591

592 <ol class="step pl-0">

593

594 <li class="step-item">

595 <div class="step-icon">

596 <span class="iconbox bg-gradient-primary"></span>

597 </div>

598

599 <div class="step-content ml-0 w-100vw">

600

<img src="assets/img/faq/main-menu-1.png" alt="" class="float-right p-1">

601

602

603 <p>Profile Menu options</p>

604 </div>

605 </li>

606

607 <li class="step-item">

608 <div class="step-icon">

609 <span class="iconbox bg-gradient-primary"></span>

610 </div>

611

612 <div class="step-content ml-0 w-100vw">

613

<img src="assets/img/faq/main-menu-2.png" alt="" class="float-right p-1">

614

615

616 <p>e-Pocket wallet balance (in your country currency)</p>

617 </div>

618 </li>

619

620 <li class="step-item">

621 <div class="step-icon">

622 <span class="iconbox bg-gradient-primary"></span>

623 </div>

624

625 <div class="step-content ml-0 w-100vw">

626

<img src="assets/img/faq/main-menu-3.png" alt="" class="float-right p-1">

627

628

629 <p>List of all credit cards scanned on the platform</p>

630 </div>

631 </li>

632

633 <li class="step-item">

634 <div class="step-icon">

635 <span class="iconbox bg-gradient-primary"></span>

636 </div>

637

638 <div class="step-content ml-0 w-100vw">

639

<img src="assets/img/faq/main-menu-4.png" alt="" class="float-right p-1">

640

641

642 <p>Crypto Wallet button will lead you to your cryptocurrencies wallet (Bitcoin, Ethereum and e-Pocket EPT tokens) and Atomic Exchange to buy those cryptocurrencies or to exchange them with cash</p>

643 </div>

644 </li>

645

646

647 </ol>

648 </div>

649

650 <div class="col-md-6 pl-0">

651

652 <ol class="step pl-0">

653 <li class="step-item">

654 <div class="step-icon">

655 <span class="iconbox bg-gradient-primary"></span>

656 </div>

657

658 <div class="step-content ml-0 w-100vw">

659

<img src="assets/img/faq/main-menu-5.png" alt="" class="float-right p-1">

660

661

662 <p>Option to: <br>

663- View available balance<br>

664- Withdraw into your bank account<br>

665 - Add money to your wallet via POLi<br>

666- View all payments made, received and withdrawal requests you’ve made</p>

667 </div>

668 </li>

669

670 <li class="step-item">

671 <div class="step-icon">

672 <span class="iconbox bg-gradient-primary"></span>

673 </div>

674

675 <div class="step-content ml-0 w-100vw">

676

<img src="assets/img/faq/main-menu-6.png" alt="" class="float-right p-1">

677

678

679 <p>Option to:<br>

680- <strong>Scan/PayPass: </strong>Scan all your credit/debit cards<br>

681- <strong>Send money</strong> to another user by using their mobile phone number<br>

682- Display your QR code that other e-Pocket users can scan to send you money and crypto currencies

683</p>

684 </div>

685 </li>

686

687 <li class="step-item">

688 <div class="step-icon">

689 <span class="iconbox bg-gradient-primary"></span>

690 </div>

691

692 <div class="step-content ml-0 w-100vw">

693

<img src="assets/img/faq/main-menu-7.png" alt="" class="float-right p-1">

694

695

696 <p>Coming soon</p>

697<p>Option to purchase tickets for listed events </p>

698 </div>

699 </li>

700

701 <li class="step-item">

702 <div class="step-icon">

703 <span class="iconbox bg-gradient-primary"></span>

704 </div>

705

706 <div class="step-content ml-0 w-100vw">

707

<img src="assets/img/faq/main-menu-8.png" alt="" class="float-right p-1">

708

709

710 <p>Coming soon</p>

711<p>Option to pay bill issued by affiliate businesses

712</p>

713 </div>

714 </li>

715

716

717 </ol>

718 </div>

719 </div>

720 </div>

721 </div>

722 </div>

723

724 <!--

725 |‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒

726 | Question ends

727 |‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒

728 !-->

729

730 <!--

731 |‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒

732 | Question

733 |‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒

734 !-->

735

736

737 <div class="card">

738 <h5 class="card-title">

739 <a class="collapsed" data-toggle="collapse" href="#collapse-1-4">e-Pocket app Profile Menu</a>

740 </h5>

741

742 <div id="collapse-1-4" class="collapse" data-parent="#accordion-1">

743 <div class="card-body">

744

745 <div class="row">

746 <div class="col-md-12 pl-0">

747

748

749 <ol class="step pl-0">

750

751 <li class="step-item">

752 <div class="step-icon">

753 <span class="iconbox bg-gradient-primary"></span>

754 </div>

755

756 <div class="step-content ml-0 w-100vw">

757 <div class="float-right">

758

<img src="assets/img/faq/profile-menu-1.png" alt="" class="p-1">

759

<img src="assets/img/faq/main-menu-1.png" alt="" class="p-1">

760 </div>

761

762 <p>Profile menu options</p>

763 <p>Clicking the Home option will lead you to Home – Main Menu Screen

764</p>

765 </div>

766 </li>

767

768

769

770

771 </ol>

772 </div>

773

774

775 </div>

776 </div>

777 </div>

778 </div>

779

780 <!--

781 |‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒

782 | Question ends

783 |‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒

784 !-->

785

786 <!--

787 |‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒

788 | Question

789 |‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒

790 !-->

791

792

793 <div class="card">

794 <h5 class="card-title">

795 <a class="collapsed" data-toggle="collapse" href="#collapse-1-5">e-Pocket app Profile Menu <i class="fa fa-arrow-right"></i> Edit Profile</a>

796 </h5>

797

798 <div id="collapse-1-5" class="collapse" data-parent="#accordion-1">

799 <div class="card-body">

800

801 <div class="row">

802 <div class="col-md-12 pl-0">

803

804

805 <ol class="step pl-0">

806

807 <li class="step-item">

808 <div class="step-icon">

809 <span class="iconbox bg-gradient-primary"></span>

810 </div>

811

812 <div class="step-content ml-0 w-100vw">

813 <div class="float-right">

814

<img src="assets/img/faq/edit-profile-1.png" alt="" class="p-1">

815

<img src="assets/img/faq/edit-profile-2.png" alt="" class="p-1">

816 </div>

817

818 <p>Clicking <strong>Edit Profile</strong> will lead you to your profile page where you can change your registration details</p>

819 <p>THEN</p>

820 <p>Click <strong>Update</strong> to validate the information</p>

821 </div>

822 </li>

823

824

825

826

827 </ol>

828 </div>

829

830

831 </div>

832 </div>

833 </div>

834 </div>

835

836 <!--

837 |‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒

838 | Question ends

839 |‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒

840 !-->

841 <!--

842 |‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒

843 | Question

844 |‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒

845 !-->

846

847

848 <div class="card">

849 <h5 class="card-title">

850 <a class="collapsed" data-toggle="collapse" href="#collapse-1-6">e-Pocket app Profile Menu <i class="fa fa-arrow-right"></i> Save Cards</a>

851 </h5>

852

853 <div id="collapse-1-6" class="collapse" data-parent="#accordion-1">

854 <div class="card-body">

855

856 <div class="row">

857 <div class="col-md-12 pl-0">

858

859

860 <ol class="step pl-0">

861

862 <li class="step-item">

863 <div class="step-icon">

864 <span class="iconbox bg-gradient-primary"></span>

865 </div>

866

867 <div class="step-content ml-0 w-100vw">

868 <div class="float-right">

869

<img src="assets/img/faq/save-cards-1.png" alt="" class="p-1">

870

<img src="assets/img/faq/save-cards-2.png" alt="" class="p-1">

871

872 </div>

873

874 <p>Save Cards will lead you to all your saved credit or debits cards in your e-Pocket account</p>

875 <p>To add more cards click <strong>+ sign </strong></p>

876

877 </div>

878 </li>

879

880 <li class="step-item">

881 <div class="step-icon">

882 <span class="iconbox bg-gradient-primary"></span>

883 </div>

884

885 <div class="step-content ml-0 w-100vw">

886 <div class="float-right">

887

<img src="assets/img/faq/save-cards-3.png" alt="" class="p-1">

888

<img src="assets/img/faq/save-cards-4.png" alt="" class="p-1">

889

890 </div>

891

892

893 <p>Tick <strong>Use Keyboard Entry</strong> then click <strong>Proceed</strong>. You will then be able to enter card details manually.</p>

894 <p>Enter credit or debit card details and click <strong>Done</strong></p>

895 </div>

896 </li>

897

898 <li class="step-item">

899 <div class="step-icon">

900 <span class="iconbox bg-gradient-primary"></span>

901 </div>

902

903 <div class="step-content ml-0 w-100vw">

904 <div class="float-right">

905

906

<img src="assets/img/faq/save-cards-5.png" alt="" class="p-1">

907

<img src="assets/img/faq/save-cards-6.png" alt="" class="p-1">

908 </div>

909

910

911 <p>OR</p>

912 <p>If you prefer to just scan the card, leave unticked <strong>Use Keyboard Entry</strong> and click <strong>Proceed.</strong> You will need to move your phone till the card is all surrounded by green line.</p>

913 </div>

914 </li>

915

916

917

918

919 </ol>

920 </div>

921

922

923 </div>

924 </div>

925 </div>

926 </div>

927

928 <!--

929 |‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒

930 | Question ends

931 |‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒

932 !-->

933

934 <!--

935 |‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒

936 | Question

937 |‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒

938 !-->

939

940

941 <div class="card">

942 <h5 class="card-title">

943 <a class="collapsed" data-toggle="collapse" href="#collapse-1-7">e-Pocket app Profile Menu <i class="fa fa-arrow-right"></i> Secrity Settings</a>

944 </h5>

945

946 <div id="collapse-1-7" class="collapse" data-parent="#accordion-1">

947 <div class="card-body">

948

949 <div class="row">

950 <div class="col-md-12 pl-0">

951

952

953 <ol class="step pl-0">

954

955 <li class="step-item">

956 <div class="step-icon">

957 <span class="iconbox bg-gradient-primary"></span>

958 </div>

959

960 <div class="step-content ml-0 w-100vw">

961 <div class="float-right">

962

<img src="assets/img/faq/settings-1.png" alt="" class="p-1">

963

<img src="assets/img/faq/settings-2.png" alt="" class="p-1">

964

965 </div>

966

967 <p>The Security Settings Page displays the language used throughout the App </p>

968 <p>You are also able to disable <strong>Notifications</strong> and <strong>Change Password </strong></p>

969 <p>Then click <strong>Update</strong> to validate the changes</p>

970

971 </div>

972 </li>

973

974

975 </ol>

976 </div>

977

978

979 </div>

980 </div>

981 </div>

982 </div>

983

984 <!--

985 |‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒

986 | Question ends

987 |‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒

988 !-->

989

990 <!--

991 |‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒

992 | Question

993 |‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒

994 !-->

995

996

997 <div class="card">

998 <h5 class="card-title">

999 <a class="collapsed" data-toggle="collapse" href="#collapse-1-8">e-Pocket app Profile Menu <i class="fa fa-arrow-right"></i> Locate nearby businesses</a>

1000 </h5>

1001

1002 <div id="collapse-1-8" class="collapse" data-parent="#accordion-1">

1003 <div class="card-body">

1004

1005 <div class="row">

1006 <div class="col-md-12 pl-0">

1007

1008

1009 <ol class="step pl-0">

1010

1011 <li class="step-item">

1012 <div class="step-icon">

1013 <span class="iconbox bg-gradient-primary"></span>

1014 </div>

1015

1016 <div class="step-content ml-0 w-100vw">

1017 <div class="float-right">

1018

<img src="assets/img/faq/locate-business-1.png" alt="" class="p-1">

1019

<img src="assets/img/faq/locate-business-2.png" alt="" class="p-1">

1020

<img src="assets/img/faq/locate-business-3.png" alt="" class="p-1">

1021

1022 </div>

1023

1024 <p>You can locate all merchants and businesses affiliates with e-Pocket by clicking <strong>Locate Nearby Businesses.</strong></p>

1025 <p>Clicking on a specific business on the map will show you the direction through <strong>Google Maps.</strong></p>

1026

1027

1028 </div>

1029 </li>

1030

1031

1032 </ol>

1033 </div>

1034

1035

1036 </div>

1037 </div>

1038 </div>

1039 </div>

1040

1041 <!--

1042 |‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒

1043 | Question ends

1044 |‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒

1045 !-->

1046

1047 <!--

1048 |‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒

1049 | Question

1050 |‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒

1051 !-->

1052

1053

1054 <div class="card">

1055 <h5 class="card-title">

1056 <a class="collapsed" data-toggle="collapse" href="#collapse-1-9">e-Pocket app Profile Menu <i class="fa fa-arrow-right"></i> Communicate - Support</a>

1057 </h5>

1058

1059 <div id="collapse-1-9" class="collapse" data-parent="#accordion-1">

1060 <div class="card-body">

1061

1062 <div class="row">

1063 <div class="col-md-12 pl-0">

1064

1065

1066 <ol class="step pl-0">

1067

1068 <li class="step-item">

1069 <div class="step-icon">

1070 <span class="iconbox bg-gradient-primary"></span>

1071 </div>

1072

1073 <div class="step-content ml-0 w-100vw">

1074 <div class="float-right">

1075

<img src="assets/img/faq/support-1.png" alt="" class="p-1">

1076

<img src="assets/img/faq/support-2.png" alt="" class="p-1">

1077

1078

1079 </div>

1080

1081 <p>If you need help or have any feedback related to the App, you may click <strong>Support </strong>to fill the support form which will be sent to the Support team as soon as you click <strong>Submit</strong></p>

1082

1083

1084 </div>

1085 </li>

1086

1087

1088 </ol>

1089 </div>

1090

1091

1092 </div>

1093 </div>

1094 </div>

1095 </div>

1096

1097 <!--

1098 |‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒

1099 | Question ends

1100 |‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒

1101 !-->

1102

1103 <!--

1104 |‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒

1105 | Question

1106 |‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒

1107 !-->

1108

1109

1110 <div class="card">

1111 <h5 class="card-title">

1112 <a class="collapsed" data-toggle="collapse" href="#collapse-1-10">e-Pocket app Profile Menu <i class="fa fa-arrow-right"></i> Communicate - Share</a>

1113 </h5>

1114

1115 <div id="collapse-1-10" class="collapse" data-parent="#accordion-1">

1116 <div class="card-body">

1117

1118 <div class="row">

1119 <div class="col-md-12 pl-0">

1120

1121

1122 <ol class="step pl-0">

1123

1124 <li class="step-item">

1125 <div class="step-icon">

1126 <span class="iconbox bg-gradient-primary"></span>

1127 </div>

1128

1129 <div class="step-content ml-0 w-100vw">

1130 <div class="float-right">

1131

<img src="assets/img/faq/share-1.png" alt="" class="p-1">

1132

<img src="assets/img/faq/share-2.png" alt="" class="p-1">

1133

1134

1135 </div>

1136

1137 <p>You can share the App by sending the link by SMS. Click <strong>Share</strong> and you will be given all the SMS options within the range of App you’ve downloaded.</p>

1138

1139

1140 </div>

1141 </li>

1142

1143

1144 </ol>

1145 </div>

1146

1147

1148 </div>

1149 </div>

1150 </div>

1151 </div>

1152

1153 <!--

1154 |‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒

1155 | Question ends

1156 |‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒

1157 !-->

1158

1159 <!--

1160 |‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒

1161 | Question

1162 |‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒

1163 !-->

1164

1165

1166 <div class="card">

1167 <h5 class="card-title">

1168 <a class="collapsed" data-toggle="collapse" href="#collapse-1-11">e-Pocket app Home Menu <i class="fa fa-arrow-right"></i> Wallet</a>

1169 </h5>

1170

1171 <div id="collapse-1-11" class="collapse" data-parent="#accordion-1">

1172 <div class="card-body">

1173

1174 <div class="row">

1175 <div class="col-md-12 pl-0">

1176

1177

1178 <ol class="step pl-0">

1179

1180 <li class="step-item">

1181 <div class="step-icon">

1182 <span class="iconbox bg-gradient-primary"></span>

1183 </div>

1184

1185 <div class="step-content ml-0 w-100vw">

1186 <div class="float-right">

1187

<img src="assets/img/faq/wallet-1.png" alt="" class="p-1">

1188

<img src="assets/img/faq/wallet-2.png" alt="" class="p-1">

1189

1190

1191 </div>

1192

1193 <p>From Home – Main Menu Screen Click on WALLET icon</p>

1194 <p>Similar to <strong>Profile Menu Options - Saved Card</strong>, this option will display all credit/debit cards stored on your e-Pocket App</p>

1195 <p>You will also be able to add (click on + sign symbol) or delete the credit/debit cards (click on basket sign) in this section</p>

1196

1197

1198 </div>

1199 </li>

1200

1201

1202 </ol>

1203 </div>

1204

1205

1206 </div>

1207 </div>

1208 </div>

1209 </div>

1210

1211 <!--

1212 |‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒

1213 | Question ends

1214 |‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒

1215 !-->

1216

1217 <!--

1218 |‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒

1219 | Question

1220 |‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒

1221 !-->

1222

1223

1224 <div class="card">

1225 <h5 class="card-title">

1226 <a class="collapsed" data-toggle="collapse" href="#collapse-1-12">e-Pocket app Home Menu <i class="fa fa-arrow-right"></i> Crypto - Bitcoin, Ethereum or EPT</a>

1227 </h5>

1228

1229 <div id="collapse-1-12" class="collapse" data-parent="#accordion-1">

1230 <div class="card-body">

1231

1232 <div class="row">

1233

1234 <div class="col-md-12 pl-0">

1235

1236

1237 <ol class="step pl-0">

1238

1239 <li class="step-item">

1240 <div class="step-icon">

1241 <span class="iconbox bg-gradient-primary"></span>

1242 </div>

1243

1244 <div class="step-content ml-0 w-100vw">

1245 <div class="float-right">

1246

<img src="assets/img/faq/crypto-1.png" alt="" class="p-1">

1247

<img src="assets/img/faq/crypto-2.png" alt="" class="p-1">

1248

1249

1250 </div>

1251

1252 <p>From Home – Main Menu Screen Click on CRYPTO icon</p>

1253 <p>Your Crypto Wallet dashboard then appears showing your bitcoin, Ethereum and EPT tokens balance</p>

1254 <p>Atomic Exchange will lead you to the Page that enables you to buy and sell bitcoin or Ethereum and even purchase EPT Tokens</p>

1255

1256

1257 </div>

1258 </li>

1259

1260 <li class="step-item">

1261 <div class="step-icon">

1262 <span class="iconbox bg-gradient-primary"></span>

1263 </div>

1264

1265 <div class="step-content ml-0 w-100vw">

1266 <div class="float-right">

1267

<img src="assets/img/faq/crypto-3.png" alt="" class="p-1">

1268

<img src="assets/img/faq/crypto-4.png" alt="" class="p-1">

1269

<img src="assets/img/faq/crypto-5.png" alt="" class="p-1">

1270

1271

1272 </div>

1273

1274 <p>Clicking Bitcoin, Ethereum or EPT button will lead you to your BTC, ETH or EPT wallet Profile with the equivalent in US and Australian dollars and also your indicated wallet address (My BTC, ETH or EPT Address)</p>

1275 <p>Transactions: will display information about all your BTC, ETH or EPT transactions (received and sent in and from your wallet)</p>

1276

1277

1278 </div>

1279 </li>

1280

1281 <li class="step-item">

1282 <div class="step-icon">

1283 <span class="iconbox bg-gradient-primary"></span>

1284 </div>

1285

1286 <div class="step-content ml-0 w-100vw">

1287 <div class="float-right">

1288

<img src="assets/img/faq/crypto-6.png" alt="" class="p-1">

1289

<img src="assets/img/faq/crypto-7.png" alt="" class="p-1">

1290

<img src="assets/img/faq/crypto-8.png" alt="" class="p-1">

1291

1292

1293 </div>

1294 <h4>RECEIVE BTC, ETH or EPT</h4>

1295

1296 <p>Click on Receive and you will be prompted to enter mobile number or email address of the person or business you want to receive the BTC, ETH or EPT from and specify the amount to get the equivalent in BTC, ETH or EPT and US dollar. </p>

1297 <p>A page will appear that displays the summary of you request and button Send link to enable you to send a link to to your recipient who will receive the request.</p>

1298

1299

1300 </div>

1301 </li>

1302

1303 <li class="step-item">

1304 <div class="step-icon">

1305 <span class="iconbox bg-gradient-primary"></span>

1306 </div>

1307

1308 <div class="step-content ml-0 w-100vw">

1309 <div class="float-right">

1310

<img src="assets/img/faq/crypto-9.png" alt="" class="p-1">

1311

<img src="assets/img/faq/crypto-10.png" alt="" class="p-1">

1312

<img src="assets/img/faq/crypto-11.png" alt="" class="p-1">

1313

1314

1315 </div>

1316 <h4>SEND BTC, ETH or EPT</h4>

1317

1318 <p>Click Send and you will be prompted to enter mobile number or the wallet address of the person or business you want to send the BTC, ETH or EPT to and to specify the amount. You will be shown the equivalent in BTC, ETH or EPT, and in US dollar. </p>

1319 <p>When you click Next, a page will appear that displays the summary of you requested transaction. Then click button Send to proceed with the request.</p>

1320

1321

1322 </div>

1323 </li>

1324

1325 <li class="step-item">

1326 <div class="step-icon">

1327 <span class="iconbox bg-gradient-primary"></span>

1328 </div>

1329

1330 <div class="step-content ml-0 w-100vw">

1331 <div class="float-right">

1332

<img src="assets/img/faq/crypto-9.png" alt="" class="p-1">

1333

<img src="assets/img/faq/crypto-10.png" alt="" class="p-1">

1334

<img src="assets/img/faq/crypto-11.png" alt="" class="p-1">

1335

1336

1337 </div>

1338 <h4>SEND BTC, ETH or EPT</h4>

1339

1340 <p>Click Send and you will be prompted to enter mobile number or the wallet address of the person or business you want to send the BTC, ETH or EPT to and to specify the amount. You will be shown the equivalent in BTC, ETH or EPT, and in US dollar. </p>

1341 <p>When you click Next, a page will appear that displays the summary of you requested transaction. Then click button Send to proceed with the request.</p>

1342

1343

1344 </div>

1345 </li>

1346

1347

1348

1349

1350 </ol>

1351 </div>

1352

1353

1354 </div>

1355 </div>

1356 </div>

1357 </div>

1358

1359 <!--

1360 |‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒

1361 | Question ends

1362 |‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒

1363 !-->

1364

1365

1366 <!--

1367 |‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒

1368 | Question

1369 |‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒

1370 !-->

1371

1372

1373 <div class="card">

1374 <h5 class="card-title">

1375 <a class="collapsed" data-toggle="collapse" href="#collapse-1-13">e-Pocket app Home Menu <i class="fa fa-arrow-right"></i> Crypto <i class="fa fa-arrow-right"></i> ATOMIC EXCHANGE - Buy Bitcoin, Ethereum or EPT</a>

1376 </h5>

1377

1378 <div id="collapse-1-13" class="collapse" data-parent="#accordion-1">

1379 <div class="card-body">

1380

1381 <div class="row">

1382

1383 <div class="col-md-12 pl-0">

1384

1385

1386 <ol class="step pl-0">

1387

1388 <li class="step-item">

1389 <div class="step-icon">

1390 <span class="iconbox bg-gradient-primary">1</span>

1391 </div>

1392

1393 <div class="step-content ml-0 w-100vw">

1394 <div class="float-right">

1395

<img src="assets/img/faq/atomic-1.png" alt="" class="p-1">

1396

<img src="assets/img/faq/atomic-2.png" alt="" class="p-1">

1397

<img src="assets/img/faq/atomic-3.png" alt="" class="p-1">

1398

1399

1400 </div>

1401

1402 <p>From the <strong>Home menu,</strong> click on <strong>Crypto</strong> and you will be diverted to the <strong>Crypto Wallet</strong> Page which displays your balance of bitcoin (BTC), Ethereum (ETH), and e-Pocket token (EPT).</p>

1403 <p>Then click <strong>Atomic Exchange</strong> to get the Page where you can purchase or withdraw BTC, ETH and also purchase EPT.</p>

1404

1405

1406 </div>

1407 </li>

1408

1409 <li class="step-item">

1410 <div class="step-icon">

1411 <span class="iconbox bg-gradient-primary">2</span>

1412 </div>

1413

1414 <div class="step-content ml-0 w-100vw">

1415 <div class="float-right">

1416

<img src="assets/img/faq/atomic-4.png" alt="" class="p-1">

1417

<img src="assets/img/faq/atomic-5.png" alt="" class="p-1">

1418

<img src="assets/img/faq/atomic-6.png" alt="" class="p-1">

1419

1420

1421 </div>

1422

1423 <p>Click on the cryptocurrency you would like to buy (Bitcoin, Ethereum or EPT). Then enter the amount in AUD of the cryptocurrency you would like to buy.</p>

1424 <p>You will be shown the equivalent in crypto (BTC, ETH or EPT) and in US dollars.</p>

1425 <p>Then click Buy.</p>

1426

1427

1428 </div>

1429 </li>

1430

1431 <li class="step-item">

1432 <div class="step-icon">

1433 <span class="iconbox bg-gradient-primary">3</span>

1434 </div>

1435

1436 <div class="step-content ml-0 w-100vw">

1437 <div class="float-right">

1438

<img src="assets/img/faq/atomic-7.png" alt="" class="p-1">

1439

<img src="assets/img/faq/atomic-8.png" alt="" class="p-1">

1440

<img src="assets/img/faq/atomic-9.png" alt="" class="p-1">

1441

1442

1443 </div>

1444

1445 <p>A Transaction Details page will appear with all relevant information about the transaction including the fees.</p>

1446 <p>Click Confirm to be diverted to PoliPayment Portal which will connect with your Internet banking to process the payment. You will be prompted to select you bank then enter your customer registration number and Internet banking password for the selected bank.</p>

1447

1448

1449 </div>

1450 </li>

1451

1452 <li class="step-item">

1453 <div class="step-icon">

1454 <span class="iconbox bg-gradient-primary">4</span>

1455 </div>

1456

1457 <div class="step-content ml-0 w-100vw">

1458 <div class="float-right">

1459

<img src="assets/img/faq/atomic-10.png" alt="" class="p-1">

1460

<img src="assets/img/faq/atomic-11.png" alt="" class="p-1">

1461

<img src="assets/img/faq/atomic-12.png" alt="" class="p-1">

1462

1463

1464 </div>

1465

1466 <p>A Confirmation of the PoliPayment will be displayed giving you option to select the specific account to be debited.</p>

1467 <p>Click Continue then confirm the transaction. A Transaction receipt will be generated with detailed information about the payment including the fees, the Poli ID and your bank receipt. You may return to the e-Pocket App by clicking the indicated button.</p>

1468

1469

1470 </div>

1471 </li>

1472

1473

1474

1475

1476

1477

1478

1479

1480 </ol>

1481 </div>

1482

1483

1484 </div>

1485 </div>

1486 </div>

1487 </div>

1488

1489 <!--

1490 |‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒

1491 | Question ends

1492 |‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒

1493 !-->

1494 <!--

1495 |‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒

1496 | Question

1497 |‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒

1498 !-->

1499

1500

1501 <div class="card">

1502 <h5 class="card-title">

1503 <a class="collapsed" data-toggle="collapse" href="#collapse-1-14">e-Pocket app Home Menu <i class="fa fa-arrow-right"></i> Crypto <i class="fa fa-arrow-right"></i> ATOMIC EXCHANGE - Withdraw cash from BTC or ETH balance</a>

1504 </h5>

1505

1506 <div id="collapse-1-14" class="collapse" data-parent="#accordion-1">

1507 <div class="card-body">

1508

1509 <div class="row">

1510

1511 <div class="col-md-12 pl-0">

1512

1513

1514 <ol class="step pl-0">

1515

1516 <li class="step-item">

1517 <div class="step-icon">

1518 <span class="iconbox bg-gradient-primary">1</span>

1519 </div>

1520

1521 <div class="step-content ml-0 w-100vw">

1522 <div class="float-right">

1523

<img src="assets/img/faq/atomic-13.png" alt="" class="p-1">

1524

<img src="assets/img/faq/atomic-14.png" alt="" class="p-1">

1525

<img src="assets/img/faq/atomic-15.png" alt="" class="p-1">

1526

1527

1528 </div>

1529

1530 <p>Click on the cryptocurrency you would like to convert to cash (Bitcoin, Ethereum or EPT). Then enter the amount in AUD of the cryptocurrency you would like to cash in.</p>

1531 <p>You will be shown the equivalent in crypto (BTC, ETH or EPT) and in US dollars.</p>

1532 <p>Then click <strong>Withdraw. </strong>A Transaction Details page will appear. Click <strong>Confirm.</strong></p>

1533

1534

1535 </div>

1536 </li>

1537

1538 <li class="step-item">

1539 <div class="step-icon">

1540 <span class="iconbox bg-gradient-primary">2</span>

1541 </div>

1542

1543 <div class="step-content ml-0 w-100vw">

1544 <div class="float-right">

1545

<img src="assets/img/faq/atomic-16.png" alt="" class="p-1">

1546

<img src="assets/img/faq/atomic-17.png" alt="" class="p-1">

1547

1548

1549

1550 </div>

1551

1552 <p>You will then be prompted to enter your bank account details where will be sent the requested amount in AUD dollars.</p>

1553

1554

1555 </div>

1556 </li>

1557

1558

1559 </ol>

1560 </div>

1561

1562

1563 </div>

1564 </div>

1565 </div>

1566 </div>

1567

1568 <!--

1569 |‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒

1570 | Question ends

1571 |‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒

1572 !-->

1573

1574 <!--

1575 |‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒

1576 | Question

1577 |‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒

1578 !-->

1579

1580

1581 <div class="card">

1582 <h5 class="card-title">

1583 <a class="collapsed" data-toggle="collapse" href="#collapse-1-15">e-Pocket app Home Menu <i class="fa fa-arrow-right"></i> PAYPASS - Pay or Send Money</a>

1584 </h5>

1585

1586 <div id="collapse-1-15" class="collapse" data-parent="#accordion-1">

1587 <div class="card-body">

1588

1589 <div class="row">

1590

1591 <div class="col-md-12 pl-0">

1592

1593

1594 <ol class="step pl-0">

1595

1596 <li class="step-item">

1597 <div class="step-icon">

1598 <span class="iconbox bg-gradient-primary">1</span>

1599 </div>

1600

1601 <div class="step-content ml-0 w-100vw">

1602 <div class="float-right">

1603

<img src="assets/img/faq/paypass-1.png" alt="" class="p-1">

1604

<img src="assets/img/faq/paypass-2.png" alt="" class="p-1">

1605

<img src="assets/img/faq/paypass-3.png" alt="" class="p-1">

1606

1607

1608 </div>

1609

1610 <p>This first option enables you to pay a Merchant (e-Pocket business affiliate) or to transfer money to other e-Pocket Individual users by scanning their QR code.</p>

1611 <p>Click on <strong>PAYPASS</strong> button which opens the <strong>Scan/PayPass </strong>page by default.</p>

1612 <p>Then hover on the merchant’s or other e-Pocket user’s <strong>QR Code.</strong> As soon as the QR Code is recognized, you will be prompted to select the method of payment.</p>

1613

1614

1615 </div>

1616 </li>

1617

1618 <li class="step-item">

1619 <div class="step-icon">

1620 <span class="iconbox bg-gradient-primary">2</span>

1621 </div>

1622

1623 <div class="step-content ml-0 w-100vw">

1624 <div class="float-right">

1625

<img src="assets/img/faq/paypass-4.png" alt="" class="p-1">

1626

<img src="assets/img/faq/paypass-5.png" alt="" class="p-1">

1627

<img src="assets/img/faq/paypass-6.png" alt="" class="p-1">

1628

1629

1630 </div>

1631

1632 <p>Choose one of the options below:</p>

1633 <p>- e-Pocket if you wish to use the balance in your e-Pocket wallet<br>

1634 - Poli Payments to initiate a money transfer from your bank account<br>

1635 - Card to use one of your credit/debit card stored previously on your Saved Card menu option.</p>

1636

1637 <p>Then click Proceed.</p>

1638 <p>If you haven’t previously stored a credit/debit card you may do so by clicking the + sign</p>

1639

1640

1641 </div>

1642 </li>

1643

1644 <li class="step-item">

1645 <div class="step-icon">

1646 <span class="iconbox bg-gradient-primary">3</span>

1647 </div>

1648

1649 <div class="step-content ml-0 w-100vw">

1650 <div class="float-right">

1651

<img src="assets/img/faq/paypass-7.png" alt="" class="p-1">

1652

<img src="assets/img/faq/paypass-8.png" alt="" class="p-1">

1653

<img src="assets/img/faq/paypass-9.png" alt="" class="p-1">

1654

1655

1656 </div>

1657

1658 <p>This option will enable you to send money to any other e-Pocket user using their registered phone number.</p>

1659 <p>Enter the Amount and a transaction description. </p>

1660 <p>Then click Send.</p>

1661

1662 <p>You will then be prompted to select your payment method: your e-Pocket wallet, Poli Payments (your Internet Banking) or you stored credit/debit card details.</p>

1663 <p>Then click Proceed.</p>

1664

1665

1666 </div>

1667 </li>

1668

1669 </ol>

1670 </div>

1671

1672

1673 </div>

1674 </div>

1675 </div>

1676 </div>

1677

1678 <!--

1679 |‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒

1680 | Question ends

1681 |‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒

1682 !-->

1683 <!--

1684 |‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒

1685 | Question

1686 |‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒

1687 !-->

1688

1689

1690 <div class="card">

1691 <h5 class="card-title">

1692 <a class="collapsed" data-toggle="collapse" href="#collapse-1-16">e-Pocket app Home Menu <i class="fa fa-arrow-right"></i> PAYPASS - QR Code</a>

1693 </h5>

1694

1695 <div id="collapse-1-16" class="collapse" data-parent="#accordion-1">

1696 <div class="card-body">

1697

1698 <div class="row">

1699

1700 <div class="col-md-12 pl-0">

1701

1702

1703 <ol class="step pl-0">

1704

1705 <li class="step-item">

1706 <div class="step-icon">

1707 <span class="iconbox bg-gradient-primary"></span>

1708 </div>

1709

1710 <div class="step-content ml-0 w-100vw">

1711 <div class="float-right">

1712

<img src="assets/img/faq/paypass-10.png" alt="" class="p-1">

1713

<img src="assets/img/faq/paypass-11.png" alt="" class="p-1">

1714

1715

1716

1717 </div>

1718

1719 <p>From the <strong>Home Menu</strong>, click on <strong>PAYPASS</strong> then select <strong>QRCODE</strong> in order to display your QR Code that other e-Pocket users can scan to transfer money to your e-Pocket wallet.</p>

1720

1721

1722

1723 </div>

1724 </li>

1725

1726

1727

1728 </ol>

1729 </div>

1730

1731

1732 </div>

1733 </div>

1734 </div>

1735 </div>

1736

1737 <!--

1738 |‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒

1739 | Question ends

1740 |‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒

1741 !-->

1742

1743 <!--

1744 |‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒

1745 | Question

1746 |‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒

1747 !-->

1748

1749

1750 <div class="card">

1751 <h5 class="card-title">

1752 <a class="collapsed" data-toggle="collapse" href="#collapse-1-17">e-Pocket app Home Menu <i class="fa fa-arrow-right"></i> TRANSACTIONS - Withdraw money</a>

1753 </h5>

1754

1755 <div id="collapse-1-17" class="collapse" data-parent="#accordion-1">

1756 <div class="card-body">

1757

1758 <div class="row">

1759

1760 <div class="col-md-12 pl-0">

1761

1762

1763 <ol class="step pl-0">

1764

1765 <li class="step-item">

1766 <div class="step-icon">

1767 <span class="iconbox bg-gradient-primary"></span>

1768 </div>

1769

1770 <div class="step-content ml-0 w-100vw">

1771 <div class="float-right">

1772

<img src="assets/img/faq/withdraw-1.png" alt="" class="p-1">

1773

<img src="assets/img/faq/withdraw-2.png" alt="" class="p-1">

1774

<img src="assets/img/faq/withdraw-3.png" alt="" class="p-1">

1775

1776

1777

1778 </div>

1779

1780 <p>From the <strong>Home Menu,</strong> click on <strong>TRANSACTIONS.</strong></p>

1781 <p>You will be diverted to a page displaying your available local currency balance.</p>

1782 <p>On the page there is also a <strong>Withdraw option</strong> which enables you to withdraw from your available e-Pocket wallet balance and cash into a nominated bank account by filling your bank account details.</p>

1783 <p>Then click <strong>Send.</strong></p>

1784

1785

1786

1787 </div>

1788 </li>

1789

1790

1791

1792 </ol>

1793 </div>

1794

1795

1796 </div>

1797 </div>

1798 </div>

1799 </div>

1800

1801 <!--

1802 |‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒

1803 | Question ends

1804 |‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒

1805 !-->

1806

1807 <!--

1808 |‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒

1809 | Question

1810 |‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒‒

1811 !-->

1812

1813

1814 <div class="card">

1815 <h5 class="card-title">

1816 <a class="collapsed" data-toggle="collapse" href="#collapse-1-18">e-Pocket app Home Menu <i class="fa fa-arrow-right"></i> TRANSACTIONS - Add money</a>

1817 </h5>

1818

1819 <div id="collapse-1-18" class="collapse" data-parent="#accordion-1">

1820 <div class="card-body">

1821

1822 <div class="row">

1823

1824 <div class="col-md-12 pl-0">

1825

1826

1827 <ol class="step pl-0">

1828

1829 <li class="step-item">

1830 <div class="step-icon">

1831 <span class="iconbox bg-gradient-primary">1</span>

1832 </div>

1833

1834 <div class="step-content ml-0 w-100vw">

1835 <div class="float-right">

1836

<img src="assets/img/faq/add-1.png" alt="" class="p-1">

1837

<img src="assets/img/faq/add-2.png" alt="" class="p-1">

1838

<img src="assets/img/faq/add-3.png" alt="" class="p-1">

1839

1840

1841

1842 </div>

1843

1844 <p><strong>Add Money</strong> enables you to provision your wallet by transferring money from your specified bank account to your e-Pocket wallet.</p>

1845 <p>Enter the amount you want to load into your e-Pocket wallet, then click <strong>Proceed. </strong>You will be diverted to the <strong>PoliPayments </strong>platform where you’ll select the bank name.</p>

1846 <p>Then click <strong>Continue.</strong></p>

1847

1848

1849

1850 </div>

1851 </li>

1852

1853 <li class="step-item">

1854 <div class="step-icon">

1855 <span class="iconbox bg-gradient-primary">2</span>

1856 </div>

1857

1858 <div class="step-content ml-0 w-100vw">

1859 <div class="float-right">

1860

<img src="assets/img/faq/add-4.png" alt="" class="p-1">

1861

<img src="assets/img/faq/add-5.png" alt="" class="p-1">

1862

<img src="assets/img/faq/add-6.png" alt="" class="p-1">

1863

1864

1865

1866 </div>

1867

1868 <p>Confirm the bank account you would like to debit the amount from and click <strong>Continue.</strong></p>

1869 <p>A summary of the payment is displayed including the amount, <strong>Reference of the transaction and POLI ID.</strong></p>

1870 <p>Click <strong>Confirm.</strong></p>

1871

1872

1873

1874 </div>

1875 </li>

1876

1877 <li class="step-item">

1878 <div class="step-icon">

1879 <span class="iconbox bg-gradient-primary">3</span>

1880 </div>

1881

1882 <div class="step-content ml-0 w-100vw">

1883 <div class="float-right">

1884

<img src="assets/img/faq/add-7.png" alt="" class="p-1">

1885

<img src="assets/img/faq/add-8.png" alt="" class="p-1">

1886

<img src="assets/img/faq/add-9.png" alt="" class="p-1">

1887

1888

1889

1890 </div>

1891

1892 <p>The system will generate a <strong>Transaction receipt </strong>providing all the details pertaining to the transfer.</p>

1893 <p>Click on <strong>Return to e-Pocket Pty Ltd</strong> to return.</p>

1894

1895

1896

1897 </div>

1898 </li>

1899

1900

1901

1902 </ol>

1903 </div>

1904

1905

1906 </div>

1907 </div>

1908 </div>

1909 </div>

1910

1911 <!--

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